Privacy
Who we are
sonic-apothecary.com is run by Rosey Chan (“we”, “us”). For anything about your information, write to [email protected].
The listening journey
Your answers to the four questions are used inside your browser to choose your Sonic Prescription. They are not sent to us and are not stored.
The updates list
If you join the list, we keep your email address, where on the site you signed up, and when you gave your consent. We use them only to send occasional notes, new music and listening experiences from Rosey Chan.
Our lawful basis is your consent. Every message has an unsubscribe link, and you can ask us to remove you at any time.
The Sonic Apothecary Circle
If you buy a Circle membership, we keep your email address, the date and amount of your purchase and the dates of your membership, so we can give you access and send the messages your membership needs. Our lawful basis is the contract between us.
Payments are handled by Stripe. We never see or store your card details. Wider Sonic Apothecary updates are only sent if you separately choose to receive them.
The private listening room uses one essential cookie to keep you signed in. It holds no tracking information.
Technical information
Like every website, ours is delivered by a hosting provider that processes technical information such as IP addresses to deliver pages securely. We do not use advertising cookies, tracking pixels or any cookie other than the one described above.
Who else sees your information
Only the service providers that run the site for us: our hosting provider, our email service and, for Circle purchases, Stripe. Each acts on our instructions. We never sell your information.
Some of these providers may process information outside the UK. Where they do, we rely on the legal safeguards UK data protection law requires.
How long we keep it
- Updates list: until you unsubscribe. We then keep only a record that you unsubscribed, so we do not write to you again.
- Circle membership: for the length of your membership, and purchase records for six years for tax and accounting.
- Technical logs: for as long as our hosting provider needs them for security, usually a few days.
Your rights
You can ask to see the information we hold about you, to correct it, to delete it, to restrict or object to how we use it, or to receive a copy. Where we rely on your consent, you can withdraw it at any time. Write to [email protected].
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes
If we change how we use your information, we will update this page and its effective date.
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